One customer record across your tools
Sync contacts, orders and events between your commerce, CRM and engagement tools, so every tool works from the same customer record.
Real-time data sync
Sync contacts, orders, products, collections and events from supported commerce and CRM platforms into the tools that use them. Each sync runs on an explicit field map, not a one-off ETL script.
Agent-assisted engagement planning
Use AI-assisted recommendations and customer memory to plan email and SMS in the engagement tool you connect (for example Brevo). WhatsApp and social content can be prepared for review where that channel is not enabled yet.
Webhook-driven updates
Supported webhooks and sync jobs carry order events, product updates, collections and checkouts to connected tools. Follow-ups trigger only when the source connector exposes the events they need.
Customer signals and value segments
Build rule-based segments from purchase history, engagement recency, preferences and customer memory, then sync them to the tools that use them. VIP, inactive and high-intent audiences come from rules, not from scoring models that are not supported yet.
Inbox and conversation context
Bring customer messages, support signals and engagement history into one operator view where inbox and messaging tools are connected.