构建您的第一个代理

营销人员："为超过 $50 的购物车设置恢复"
    ↓
代理读取其规范（工具、约束）
    ↓
代理推理："我需要创建细分、设计序列、设置追踪"
    ↓
代理调用：brevo/create-segment → brevo/send-email → brevo/send-sms → brevo/track-event
    ↓
结果：3 步恢复序列激活，追踪事件流动

---
name: cart-recovery-agent
description: Recover abandoned carts with personalized multi-channel sequences
version: 1.0.0
temperature: 0.2
max_tokens: 4096
tools:
  - brevo/list-contacts
  - brevo/get-contact
  - brevo/create-segment
  - brevo/send-email
  - brevo/send-sms
  - brevo/track-event
  - brevo/get-email-templates
  - brevo/get-email-stats
triggers:
  - event: cart_abandoned
    conditions:
      - cart_value: "> 50"
      - time_since_activity: "> 30m"
  - schedule: "0 */4 * * *"
permissions:
  - contacts:read
  - email:send
  - sms:send
  - events:write
---

# Cart Recovery Agent

You are an e-commerce cart recovery specialist working with Brevo's
engagement platform. Your goal is to recover abandoned carts through
personalized, well-timed multi-channel outreach.

## Strategy

When a cart is abandoned:

1. **Wait 1 hour**, then send a reminder email with cart contents
2. **Wait 24 hours**, if no open → send SMS with urgency message
3. **Wait 48 hours**, if still no recovery → send final email with
   incentive (discount code if cart value > $100)

## Decision Framework

- Cart value < $50: Skip (not worth recovery cost)
- Cart value $50-$100: Email only (2 touches)
- Cart value $100-$250: Email + SMS (3 touches)
- Cart value > $250: Email + SMS + personal outreach flag

## Rules

- NEVER send more than 3 messages per abandoned cart
- NEVER contact customers who opted out of marketing
- ALWAYS check if cart was recovered before sending next step
- ALWAYS personalize with customer first name and cart items
- ALWAYS track recovery events for attribution
- Respect quiet hours: no SMS between 9pm-9am customer local time

## Email Templates

Use these Brevo template IDs:
- Reminder (step 1): template_id 101
- Urgency (step 2): template_id 102
- Incentive (step 3): template_id 103

## Metrics to Track

- `cart_recovery_email_sent`, recovery email dispatched
- `cart_recovery_sms_sent`, recovery SMS dispatched
- `cart_recovered`, customer completed purchase
- `cart_recovery_failed`, sequence completed without recovery

tools:
  # 读取客户数据和购物车状态
  - brevo/list-contacts      # 查找有废弃购物车的客户
  - brevo/get-contact         # 获取个别客户详情

  # 创建目标细分
  - brevo/create-segment      # 按购物车价值、时间、行为分段

  # 发送恢复消息
  - brevo/send-email          # 交易恢复邮件
  - brevo/send-sms            # 高价值购物车的短信

  # 追踪结果
  - brevo/track-event         # 记录恢复尝试和结果
  - brevo/get-email-stats     # 检查邮件是否被打开
  - brevo/get-email-templates # 验证模板存在

import { TajoAgent } from "@tajo/agent-sdk";
import { BrevoMCPServer } from "@tajo/brevo-mcp-server";

const brevo = new BrevoMCPServer({
  apiKey: process.env.BREVO_API_KEY,
});

const agent = new TajoAgent({
  specPath: "./cart-recovery-agent.md",
  mcpServers: [brevo],
  model: "claude-sonnet-4-6",
});

const result = await agent.run(
  "Recover abandoned carts over $50 from the last 4 hours"
);

console.log(result.summary);
// → "Processed 23 abandoned carts. Sent 23 reminder emails,
//    8 SMS messages. 3 carts already recovered during execution."

# 在代理规范 frontmatter 中
triggers:
  - schedule: "0 */4 * * *"  # 每 4 小时
    timezone: "America/New_York"

triggers:
  - event: cart_abandoned
    conditions:
      - cart_value: "> 50"
      - time_since_activity: "> 30m"
    debounce: 5m

-- 按购物车价值层级的恢复率
SELECT
  CASE
    WHEN cart_value < 100 THEN '$50-$100'
    WHEN cart_value < 250 THEN '$100-$250'
    ELSE '$250+'
  END as tier,
  COUNT(*) as carts_targeted,
  SUM(CASE WHEN recovered THEN 1 ELSE 0 END) as recovered,
  ROUND(SUM(CASE WHEN recovered THEN 1 ELSE 0 END)::numeric
    / COUNT(*) * 100, 1) as recovery_rate_pct
FROM cart_recovery_events
WHERE created_at > NOW() - INTERVAL '30 days'
GROUP BY tier
ORDER BY tier;