Zaprosite za zgodnji dostop

Vnesite ime ter e-poštni naslov ali telefonsko številko. Poslali vam bomo podrobnosti o dostopu do platforme Tajo.

Vodnik za integracijo z BigCommerce

Ta vodnik vas vodi skozi integracijo platforme Tajo z vašo trgovino BigCommerce, da odklenete zmožnosti sodelovanja s strankami, programov zvestobe in avtomatizacije trženja.

Pregled

Integracija Tajo in BigCommerce omogoča:

  • samodejno sinhronizacijo podatkov o strankah iz vaše trgovine BigCommerce,
  • spremljanje naročil in izdelkov za prilagojeno trženje,
  • izvajanje programov zvestobe s točkami, stopnjami in nagradami,
  • avtomatizacijo trženjskih kampanj prek platforme Brevo (e-pošta, SMS, WhatsApp),
  • segmentiranje strank po nakupnem vedenju in sodelovanju,
  • podporo za več spletnih izložb.

Predpogoji

Pred začetkom integracije poskrbite, da imate:

  • trgovino BigCommerce na katerem koli paketu (Standard, Plus, Pro ali Enterprise),
  • račun Tajo z aktivno naročnino,
  • račun Brevo (neobvezno, za avtomatizacijo trženja),
  • poverilnice API trgovine (račun API z ustreznimi obsegi).

1. korak: namestite aplikacijo Tajo

Iz tržnice aplikacij BigCommerce

  1. Pojdite v nadzorno ploščo BigCommerce
  2. Pomaknite se do Apps → Marketplace
  3. Poiščite „Tajo”
  4. Kliknite Get This App
  5. Preglejte dovoljenja in kliknite Install
  6. Sledite čarovniku za nastavitev, da povežete svoj račun Tajo

Konfiguracija API

Po namestitvi nastavite dostop do API:

{
"api_credentials": {
"client_id": "your_client_id",
"client_secret": "your_client_secret",
"access_token": "your_access_token",
"store_hash": "your_store_hash"
},
"scopes": [
"store_v2_customers",
"store_v2_orders",
"store_v2_products",
"store_cart",
"store_checkout"
]
}

2. korak: nastavite sinhronizacijo podatkov

Nastavitve sinhronizacije strank

Nastavite, kateri podatki o strankah se sinhronizirajo:

{
"sync_settings": {
"customers": {
"enabled": true,
"sync_frequency": "real-time",
"fields": [
"email",
"first_name",
"last_name",
"phone",
"company",
"customer_group_id",
"store_credit",
"addresses",
"date_created"
]
},
"orders": {
"enabled": true,
"sync_frequency": "real-time",
"include_products": true,
"include_shipping": true,
"include_coupons": true
},
"products": {
"enabled": true,
"sync_frequency": "hourly",
"include_variants": true,
"include_images": true,
"include_custom_fields": true
}
}
}

Konfiguracija webhookov

Tajo registrira naslednje webhooke BigCommerce:

WebhookNamen
store/customer/createdSinhronizira nove stranke v Tajo in Brevo
store/customer/updatedOhranja profile strank posodobljene
store/order/createdSpremlja nakupe, dodeljuje točke zvestobe
store/order/statusUpdatedSproži kampanje glede na status
store/cart/createdSpremlja košarico zaradi opuščanja
store/cart/updatedPosodablja zaporedja za opuščene košarice
store/product/updatedOhranja katalog izdelkov sinhroniziran

Podpora za več spletnih izložb

Za BigCommerce Enterprise z več spletnimi izložbami:

{
"multi_storefront": {
"enabled": true,
"storefronts": [
{
"channel_id": 1,
"name": "Main Store",
"loyalty_program": "default"
},
{
"channel_id": 2,
"name": "Wholesale",
"loyalty_program": "b2b_program"
},
{
"channel_id": 3,
"name": "International",
"loyalty_program": "global_program"
}
],
"sync_across_channels": true
}
}

3. korak: nastavite program zvestobe

Nastavite sistem točk

const pointsConfig = {
// Points per dollar spent
purchasePoints: {
enabled: true,
rate: 1, // 1 point per $1
roundingMode: 'floor'
},
// Bonus actions
bonusPoints: {
accountCreation: 100,
firstPurchase: 200,
reviewSubmitted: 50,
referralMade: 500,
birthdayBonus: 100,
newsletterSignup: 25
},
// Customer group multipliers
customerGroupMultipliers: {
'Retail': 1.0,
'VIP': 1.5,
'Wholesale': 0.5,
'Platinum': 2.0
}
};

Stopnje zvestobe

const loyaltyTiers = [
{
name: 'Bronze',
minPoints: 0,
benefits: [
'1 point per $1 spent',
'Birthday bonus points',
'Member-only promotions'
]
},
{
name: 'Silver',
minPoints: 1000,
benefits: [
'1.25x points multiplier',
'Free shipping on orders $50+',
'Early access to sales'
]
},
{
name: 'Gold',
minPoints: 5000,
benefits: [
'1.5x points multiplier',
'Free shipping on all orders',
'Exclusive product access',
'Priority support'
]
},
{
name: 'Platinum',
minPoints: 15000,
benefits: [
'2x points multiplier',
'Free express shipping',
'VIP experiences',
'Dedicated account manager'
]
}
];

4. korak: upravljanje strank B2B

Poslovni računi

BigCommerce podpira funkcije B2B, ki se povezujejo s platformo Tajo:

const b2bConfig = {
companyAccounts: {
enabled: true,
syncCompanyData: true,
fields: [
'company_name',
'tax_id',
'credit_limit',
'payment_terms',
'price_list'
]
},
// B2B-specific loyalty rules
b2bLoyalty: {
orderVolumeBonus: {
threshold: 10000,
bonusMultiplier: 1.5
},
reorderPoints: {
enabled: true,
rate: 0.5 // 0.5 points per $1 on reorders
}
}
};

Integracija skupin strank

// Map BigCommerce customer groups to Tajo segments
const customerGroupMapping = {
'Retail': {
tajoSegment: 'retail_customers',
loyaltyTier: 'Bronze',
emailList: 'retail_newsletter'
},
'Wholesale': {
tajoSegment: 'wholesale_customers',
loyaltyTier: 'Silver',
emailList: 'wholesale_updates'
},
'VIP': {
tajoSegment: 'vip_customers',
loyaltyTier: 'Gold',
emailList: 'vip_exclusive'
}
};

5. korak: obnovitev opuščenih košaric

Spremljanje košarice

// BigCommerce cart webhook handler
async function handleCartWebhook(event) {
const cart = await bigcommerce.carts.get(event.data.cartId);
if (!cart.customer_id && !cart.email) {
return; // Can't track without identity
}
await tajo.carts.track({
customerId: cart.customer_id,
email: cart.email,
cartId: cart.id,
items: cart.line_items.physical_items.map(item => ({
productId: item.product_id,
variantId: item.variant_id,
title: item.name,
quantity: item.quantity,
price: item.sale_price || item.list_price,
image: item.image_url
})),
totalPrice: cart.cart_amount,
currency: cart.currency.code,
checkoutUrl: cart.redirect_urls?.checkout_url
});
}

Zaporedje za obnovitev

{
"abandoned_cart_sequence": {
"trigger": {
"event": "cart_abandoned",
"delay": "1 hour"
},
"messages": [
{
"delay": "1 hour",
"channel": "email",
"template": "cart_reminder_1",
"subject": "You left something behind!"
},
{
"delay": "24 hours",
"channel": "email",
"template": "cart_reminder_2",
"subject": "Your cart is waiting - 10% off inside"
},
{
"delay": "72 hours",
"channel": "sms",
"template": "cart_sms_final"
}
],
"exit_conditions": [
"order_completed",
"cart_emptied",
"unsubscribed"
]
}
}

6. korak: avtomatizacija trženja

Segmenti strank

const bigcommerceSegments = [
// Purchase behavior
{
name: 'First-Time Buyers',
conditions: { orders_count: 1 }
},
{
name: 'Repeat Customers',
conditions: { orders_count: { $gte: 2 } }
},
{
name: 'High-Value Customers',
conditions: { total_spent: { $gte: 1000 } }
},
// Customer groups
{
name: 'Wholesale Accounts',
conditions: { customer_group: 'Wholesale' }
},
// Engagement
{
name: 'At-Risk Customers',
conditions: {
last_order_date: { $lt: '-90 days' },
orders_count: { $gte: 2 }
}
}
];

Avtomatizirane kampanje

// Order status change triggers
bigcommerce.webhooks.on('store/order/statusUpdated', async (event) => {
const order = await bigcommerce.orders.get(event.data.orderId);
const customer = await tajo.customers.getByEmail(order.billing_address.email);
switch (event.data.status.new_status) {
case 'Shipped':
await brevo.trackEvent(customer.email, 'order_shipped', {
orderId: order.id,
trackingNumber: order.tracking_number,
carrier: order.shipping_carrier
});
break;
case 'Completed':
// Award loyalty points
const points = calculatePoints(order, customer);
await tajo.loyalty.awardPoints(customer.id, points);
// Trigger review request after 14 days
await brevo.scheduleEvent(customer.email, 'review_request', {
orderId: order.id,
products: order.products
}, { delay: '14 days' });
break;
}
});

7. korak: analitika

Meritve na nadzorni plošči

const dashboardMetrics = {
customers: {
total: await tajo.analytics.count('customers'),
byChannel: await tajo.analytics.groupBy('customers', 'channel_id'),
newThisMonth: await tajo.analytics.count('customers', {
created_at: { $gte: 'this_month' }
})
},
revenue: {
total: await tajo.analytics.sum('orders.total'),
byChannel: await tajo.analytics.groupBy('orders', 'channel_id', {
aggregate: 'sum',
field: 'total'
}),
averageOrderValue: await tajo.analytics.avg('orders.total')
},
loyalty: {
activeMembers: await tajo.analytics.count('loyalty_members'),
pointsIssued: await tajo.analytics.sum('points.awarded'),
redemptionRate: await tajo.analytics.pointsRedemptionRate()
}
};

Odpravljanje težav

Omejitve števila zahtev API

// Implement rate limiting
async function bigcommerceApiCall(endpoint, options, retries = 3) {
for (let i = 0; i < retries; i++) {
try {
const response = await fetch(endpoint, options);
if (response.status === 429) {
const retryAfter = response.headers.get('X-Rate-Limit-Time-Reset-Ms');
await sleep(parseInt(retryAfter) || Math.pow(2, i) * 1000);
continue;
}
return response;
} catch (error) {
if (i === retries - 1) throw error;
}
}
}

Preverjanje webhookov

// Verify BigCommerce webhook signature
function verifyWebhook(payload, signature, secret) {
const expected = crypto
.createHmac('sha256', secret)
.update(payload)
.digest('base64');
return crypto.timingSafeEqual(
Buffer.from(expected),
Buffer.from(signature)
);
}

Naslednji koraki

  1. Nastavite integracijo z Brevo za kampanje po e-pošti in SMS
  2. Nastavite webhooke za dogodke v realnem času
  3. Ustvarite segmente strank za ciljano trženje
  4. Zgradite e-poštne predloge za avtomatizirane kampanje

Podpora

Zaprosite za zgodnji dostop

Vnesite ime ter e-poštni naslov ali telefonsko številko. Poslali vam bomo podrobnosti o dostopu do platforme Tajo.

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