Integrasi WooCommerce + Brevo

{
  "mcpServers": {
    "brevo": {
      "command": "npx",
      "args": [
        "mcp-remote",
        "https://mcp.brevo.com/v1/brevo/mcp",
        "--header",
        "Authorization: Bearer ${BREVO_MCP_TOKEN}"
      ],
      "env": {
        "BREVO_MCP_TOKEN": "your-brevo-mcp-token"
      }
    },
    "woocommerce": {
      "command": "npx",
      "args": ["-y", "woocommerce-mcp-server"],
      "env": {
        "WOO_STORE_URL": "https://your-store.com",
        "WOO_CONSUMER_KEY": "ck_your_consumer_key",
        "WOO_CONSUMER_SECRET": "cs_your_consumer_secret"
      }
    }
  }
}

> What are the 5 most recent WooCommerce orders?
> List my Brevo contact lists

---
name: woocommerce-customer-sync
description: Sync WooCommerce customers to Brevo contacts with order history
version: 1.0.0
temperature: 0.1
tools:
  - woocommerce
  - brevo_contacts
  - brevo_attributes
  - brevo_lists
triggers:
  - schedule: "0 */6 * * *"
  - event: customer_created
  - event: order_completed
---

# WooCommerce Customer Sync Agent

Synchronize customer data from WooCommerce to Brevo contacts.

## Strategy

1. Query WooCommerce for customers modified since last sync
2. For each customer, fetch order history via WooCommerce orders endpoint
3. Create or update Brevo contact with profile + computed commerce attributes
4. Segment into Brevo lists:
   - New customers → "Welcome Series" list
   - Repeat buyers (2+ orders) → "Loyal Customers" list
   - High-value (>$500 total) → "VIP" list
   - Lapsed (no order in 90+ days) → "Win-Back" list

## Field Mapping

| WooCommerce Field | Brevo Attribute |
|------------------|-----------------|
| email | EMAIL |
| first_name | FIRSTNAME |
| last_name | LASTNAME |
| billing.phone | SMS |
| billing.company | COMPANY |
| billing.country | COUNTRY |
| billing.city | CITY |
| date_created | SIGNUP_DATE |
| orders_count (computed) | ORDER_COUNT |
| total_spent (computed) | TOTAL_SPENT |
| last_order_date (computed) | LAST_ORDER |
| role | WOO_ROLE |

## Rules
- ONLY sync customers, not guest checkouts (unless email matches existing contact)
- NEVER overwrite Brevo data if WooCommerce field is empty
- ALWAYS validate phone to E.164 format before sync
- Handle WordPress roles: "customer" and "subscriber" only (skip "administrator", "shop_manager")
- Track events: woo_sync_success, woo_sync_error

---
name: woocommerce-order-campaigns
description: Orchestrate Brevo campaigns based on WooCommerce order events
version: 1.0.0
temperature: 0.3
tools:
  - woocommerce
  - brevo_contacts
  - brevo_email_campaign_management
  - brevo_templates
  - brevo_sms_campaigns
triggers:
  - event: order_processing
  - event: order_completed
  - event: order_refunded
---

# WooCommerce Order Campaign Agent

When WooCommerce order status changes, trigger targeted engagement sequences in Brevo.

## Sequence Logic

### Order Processing (New Order)
1. Immediate: Order confirmation email (transactional)
2. +2 hours: SMS with order summary and estimated shipping
3. Track event: woo_order_placed with order value

### Order Completed (Shipped/Delivered)
#### First-Time Buyers
1. Day 3: Welcome email with brand story
2. Day 7: Product care guide for purchased category
3. Day 14: Review request
4. Day 30: Cross-sell based on product category

#### Repeat Buyers
1. Day 3: Loyalty points or reward notification
2. Day 14: Replenishment reminder (if consumable)
3. Day 21: Early access to new products

#### High-Value Orders (>$150)
1. Day 1: Personal thank-you email
2. Day 3: SMS with care tips
3. Day 7: VIP offer or loyalty program invitation

### Order Refunded
1. Immediate: Refund confirmation email
2. Day 3: Feedback survey
3. Day 7: Win-back offer with 15% discount

## Rules
- ALWAYS check current WooCommerce order status before sending
- NEVER send marketing to orders with status "cancelled" or "failed"
- Personalize with: product name, order number, customer first name
- Check WooCommerce order notes for special instructions
- Use Brevo template variables for dynamic content

---
name: woocommerce-cart-recovery
description: Recover WooCommerce abandoned carts via Brevo email, SMS, and WhatsApp
version: 1.0.0
temperature: 0.2
tools:
  - woocommerce
  - brevo_contacts
  - brevo_email_campaign_management
  - brevo_templates
  - brevo_sms_campaigns
triggers:
  - event: cart_abandoned
    conditions:
      - cart_value: "> 25"
      - time_since_activity: "> 1h"
---

# WooCommerce Cart Recovery Agent

Monitor WooCommerce abandoned carts and execute multi-channel recovery through Brevo.

## Recovery Sequence

1. **+1 hour**: Reminder email with cart contents and product images
2. **+24 hours**: If no email open → SMS with short cart recovery link
3. **+48 hours**: If no recovery → Email with coupon code (auto-generated via WooCommerce coupons API)
4. **+72 hours**: If cart > $100 and no recovery → WhatsApp with personal outreach

## Cart Data to Include
- Product names and images (from WooCommerce)
- Cart total with currency
- Direct cart recovery URL
- WooCommerce coupon code (created dynamically via API for step 3)

## Coupon Generation
For step 3, create a WooCommerce coupon via the API:
- Type: percent_discount (10%)
- Usage limit: 1
- Expiry: 7 days
- Individual use: true
- Include coupon code in the Brevo email template

## Rules
- NEVER send to customers who completed checkout since cart was abandoned
- ALWAYS verify cart still exists before each step
- Maximum 4 touchpoints per abandoned cart
- Respect opt-out preferences per channel
- WooCommerce guest carts: only recover if email was captured at checkout start

---
name: woocommerce-review-agent
description: Request product reviews via Brevo based on WooCommerce delivery timeline
version: 1.0.0
temperature: 0.2
tools:
  - woocommerce
  - brevo_contacts
  - brevo_email_campaign_management
  - brevo_templates
triggers:
  - schedule: "0 9 * * *"
---

# Product Review Agent

Identify WooCommerce orders delivered 14+ days ago without a review, and send a personalized review request via Brevo.

## Strategy

1. Query WooCommerce for orders completed 14-21 days ago
2. Check if customer has left a product review (via WooCommerce reviews API)
3. If no review, send personalized email with:
   - Product name and image
   - Direct review link
   - Small incentive (e.g., 5% off next order)
4. Track event: review_request_sent

## Rules
- Maximum one review request per order
- NEVER request reviews for refunded/cancelled orders
- Only send during business hours (9 AM customer timezone)
- Skip if customer has unsubscribed from marketing

You: "Find WooCommerce customers who spent over $200 total but
     haven't ordered in 60+ days. Add them to my Brevo win-back
     list and send a re-engagement email with a 15% discount."

Claude: Querying WooCommerce for high-value lapsed customers...
[Uses woocommerce MCP to fetch customers and order history]
[Filters: total_spent > $200 AND last_order > 60 days ago]

Found 41 lapsed high-value customers.
Checking Brevo for existing contacts...
[Uses brevo_contacts to match emails]

Processing 41 customers...
[Updates contacts with TOTAL_SPENT and LAST_ORDER attributes]
[Adds 41 to "Win-Back" list]
[Creates WooCommerce coupon: WINBACK15 (15% off, single use)]
[Triggers win-back email template with coupon code]

Done:
- 41 customers added to "Win-Back" list in Brevo
- Win-back emails sent with personalized 15% discount code
- Coupon WINBACK15 created in WooCommerce (single use, 14-day expiry)
- Brevo event tracked: winback_campaign_sent