Προδιαγραφή Μορφής Skills

---
name: customer-sync
version: 2.1.0
description: Sync customer data to Brevo contacts
category: data-sync
status: stable

triggers:
  - event: customer_created
  - event: customer_updated
  - event: customer_deleted

actions:
  - brevo/create-contact
  - brevo/update-contact
  - brevo/delete-contact

brevoEndpoints:
  - POST /v3/contacts
  - PUT /v3/contacts/{identifier}
  - DELETE /v3/contacts/{identifier}

permissions:
  - contacts:write
  - contacts:read
---

# Customer Sync

Automatically synchronize customer data from your platform to Brevo contacts.

## Overview

This skill listens for customer lifecycle events and mirrors changes to Brevo...

triggers:
  - event: cart_abandoned
    conditions:
      - cart_value: "> 50"        # Ελάχιστη αξία καλαθιού
      - items_count: ">= 1"       # Τουλάχιστον ένα είδος
      - time_since_activity: "> 30m"  # 30 λεπτά αδράνειας
    debounce: 5m                  # Αναμονή 5 λεπτών πριν την επαναενεργοποίηση

triggers:
  - schedule: "0 9 * * *"         # Έκφραση Cron (καθημερινά στις 9πμ)
    timezone: "America/New_York"
  - schedule: every_hour
  - schedule: every_day

triggers:
  - webhook: /skills/customer-sync/trigger
    method: POST
    authentication: api_key

actions:
  - id: send_reminder_email
    type: brevo/send-email
    parameters:
      template_id: 12345
      to: "{{ contact.email }}"
      params:
        first_name: "{{ contact.firstName }}"
        cart_items: "{{ cart.items }}"
    retry:
      attempts: 3
      backoff: exponential
    on_error: continue  # or 'stop'

parameters:
  to: "{{ contact.email }}"
  subject: "Your order #{{ order.number }} has shipped"
  params:
    name: "{{ contact.firstName | default: 'Customer' }}"
    items: "{{ cart.items | map: 'name' | join: ', ' }}"
    total: "{{ cart.total | currency: 'USD' }}"

permissions:
  - contacts:read        # Ανάγνωση δεδομένων επαφών
  - contacts:write       # Δημιουργία/ενημέρωση επαφών
  - email:send           # Αποστολή transactional emails
  - sms:send             # Αποστολή SMS μηνυμάτων
  - lists:write          # Διαχείριση λιστών επαφών
  - events:write         # Παρακολούθηση συμβάντων

---
name: abandoned-cart-recovery
version: 3.0.0
description: Recover abandoned shopping carts with a multi-step email sequence
category: email-marketing
status: stable

triggers:
  - event: cart_abandoned
    conditions:
      - cart_value: "> 25"
      - customer_email: "exists"
      - items_count: ">= 1"
    debounce: 30m

actions:
  - id: wait_1h
    type: control/delay
    parameters:
      duration: 1h

  - id: check_purchase
    type: control/condition
    parameters:
      condition: "{{ cart.converted }} = false"
      then: send_first_email
      else: stop

  - id: send_first_email
    type: brevo/send-email
    parameters:
      template_id: {{ env.ABANDONED_CART_TEMPLATE_1 }}
      to: "{{ contact.email }}"
      params:
        first_name: "{{ contact.firstName }}"
        cart_url: "{{ cart.recovery_url }}"
        items: "{{ cart.items }}"
        total: "{{ cart.total | currency }}"

  - id: wait_24h
    type: control/delay
    parameters:
      duration: 24h

  - id: check_purchase_2
    type: control/condition
    parameters:
      condition: "{{ cart.converted }} = false"
      then: send_second_email
      else: stop

  - id: send_second_email
    type: brevo/send-email
    parameters:
      template_id: {{ env.ABANDONED_CART_TEMPLATE_2 }}
      to: "{{ contact.email }}"
      params:
        first_name: "{{ contact.firstName }}"
        cart_url: "{{ cart.recovery_url }}"
        discount_code: "{{ generate_discount(10, 'percent') }}"

brevoEndpoints:
  - POST /v3/smtp/email
  - GET /v3/contacts/{identifier}

permissions:
  - contacts:read
  - email:send

relatedSkills:
  - customer-sync
  - order-events
  - browse-abandonment
---

# Abandoned Cart Recovery

Recover lost sales with a proven multi-step email sequence...

---
name: abandoned-cart-recovery
version: 3.0.0
description: Recover abandoned shopping carts with a multi-step email sequence
category: email-marketing

# MCP Configuration
mcp:
  tool_name: tajo/recover-abandoned-cart
  description: Execute abandoned cart recovery sequence for a specific cart
  inputSchema:
    type: object
    properties:
      cart_id:
        type: string
        description: The abandoned cart identifier
      customer_email:
        type: string
        description: Customer email address
      min_cart_value:
        type: number
        description: Minimum cart value to trigger recovery
        default: 25
    required: [cart_id, customer_email]
  brevo_servers:
    - brevo_contacts
    - brevo_email_campaign_management
    - brevo_templates
---

Agent: "Recover abandoned cart #4521 for [email protected]"
    ↓
MCP Tool Discovery: finds tajo/recover-abandoned-cart
    ↓
Tool Execution: runs the skill's action chain
    ↓
Brevo MCP Servers: contacts + email modules called
    ↓
Result: recovery sequence initiated

# Agent spec
---
name: retention-agent
tools:
  # Tajo Skills as MCP tools
  - tajo/recover-abandoned-cart
  - tajo/customer-sync
  - tajo/win-back-sequence
  # Direct Brevo MCP modules
  - brevo_contacts
  - brevo_campaign_analytics
  - brevo_segments
---