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By accessing and using the Tajo platform, including our website, APIs, integrations, and related services, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our services.
Tajo provides a customer engagement and marketing automation platform that integrates with Shopify and Brevo. Our services include customer data synchronization, loyalty program management, multi-channel campaign orchestration (email, SMS, WhatsApp), and analytics reporting.
To use Tajo, you must create an account by providing a valid email address, your name, and any other required information. You must be at least 18 years of age or the legal age in your jurisdiction to create an account.
You are responsible for maintaining the confidentiality of your account credentials, including your API keys. You agree to notify Tajo immediately of any unauthorized access to or use of your account.
As a user of the Tajo platform, you agree to use the service in compliance with all applicable laws, including data protection and anti-spam regulations. You are solely responsible for the content of your marketing campaigns and customer communications.
Tajo offers multiple subscription tiers with varying feature sets and usage limits. Current pricing is available on our pricing page and may be updated with 30 days' notice to existing subscribers.
Subscriptions are billed on a monthly or annual basis, depending on the plan selected. Payment is due at the beginning of each billing cycle and is non-refundable except as described below.
If you are not satisfied with the service, you may request a refund within 14 days of your initial purchase. Refunds are not available for renewal periods or usage-based charges already incurred.
All content, features, and functionality of the Tajo platform, including but not limited to software, design, text, graphics, and logos, are owned by Tajo and are protected by international copyright, trademark, and intellectual property laws.
We process customer data, including Shopify order data and Brevo contact information, in accordance with our Privacy Policy. Your use of the service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.
Tajo strives to maintain 99.9% uptime for all platform services, including API endpoints, data synchronization, and campaign delivery. However, we do not guarantee uninterrupted service and are not liable for downtime caused by scheduled maintenance, force majeure, or third-party service outages.
To the maximum extent permitted by applicable law, Tajo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, lost profits, or loss of data arising from your use of the platform.
We reserve the right to suspend or terminate your account if you violate these terms or engage in fraudulent activity.
We may modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.
These terms shall be governed by and construed in accordance with applicable laws.
For questions about these Terms of Service, please contact us at: