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At Tajo, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, store, and share information when you use our platform, website, APIs, and related services.
We collect information that you provide directly, information generated through your use of our services, and information obtained from third-party integrations such as Shopify and Brevo that you connect to your Tajo account.
We collect personal information such as your name, email address, company name, and billing details when you create an account. When you connect integrations, we also receive customer data, order history, and contact lists from your Shopify store and Brevo account.
We automatically collect usage data including IP addresses, browser type, device information, pages visited, features used, API call logs, and campaign performance metrics to improve our services and your experience.
We use your information to provide and improve our services, process transactions, send campaign communications on your behalf, deliver customer support, enforce our terms, perform analytics, and personalize your experience on the Tajo platform.
We do not sell your personal data. We share information only with service providers necessary to operate our platform (such as Brevo for email/SMS delivery), when required by law, or with your explicit consent. Data shared with integrations is governed by the respective platform's privacy policies.
We implement industry-standard security measures to protect your data, including TLS 1.3 encryption in transit, AES-256 encryption at rest, regular security audits, and strict access controls. We continuously monitor our systems for vulnerabilities and unauthorized access.
Tajo is fully compliant with the General Data Protection Regulation (GDPR). We act as a data processor on your behalf and provide the tools and controls you need to fulfill your own GDPR obligations to your customers.
We use essential cookies to operate our platform and optional analytics cookies to understand how our services are used. You can manage your cookie preferences at any time through your browser settings or our cookie consent banner.
When we transfer data outside the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses and compliance with applicable data transfer frameworks.
Tajo is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through a prominent notice on our platform at least 30 days before they take effect.
If you have any questions about this Privacy Policy, please contact us at: